The notifications and alerts are not working

If you are not receiving app notifications here are some suggestions:

  • Check that "Notifications" are enabled on your phone (Settings > Notifications > Lully). Ensure that all the notification options are enabled as shown below. 


  • Check the "Do Not Disturb" settings on your phone (Settings > Do Not Disturb). Ensure that this feature is either disabled or is not scheduled for when the above notifications are scheduled. 



If you're still having trouble, email us at and we will help you figure out a solution.

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